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You are not alone–support is here

If you or someone you know may be struggling, help is available. The EAP provides confidential support when it matters most.

Understanding suicide risk

Understanding how you’re feeling is an important first step toward getting support. If you’re unsure how to assess your risk, tools like the Columbia-Suicide Severity Rating Scale (C-SSRS) can help identify warning signs and guide next steps. Taking a moment to reflect can help you better understand your situation and connect with the support you deserve.

Recognizing warning signs:

  • Talking about feeling hopeless or having no purpose
  • Expressing feeling trapped or in unbearable emotional pain
  • Withdrawing from friends, family, or co-workers
  • Increased use of alcohol or substances
  • Extreme mood changes or noticeable shifts in behavior

How the EAP can support you

The EAP offers confidential, compassionate services to help you or someone you care about navigate difficult moments and find a path forward.

Your privacy matters

The EAP is confidential and independent–your information is never shared with USPS, management, or HR.

Learn more

How to get support through the EAP

  • STEP 1

    Call 800‑327‑4968 (800‑EAP‑4YOU) TTY: 711

    Speak with a trained professional. Support is free, confidential, and available 24/7.

  • STEP 2

    Schedule an assessment

    Connect with a licensed counselor to talk through your needs and explore support options.

  • STEP 3

    Get connected to care

    Receive referrals and guidance to counseling, treatment, or additional resources.

  • STEP 4

    Ongoing support

    Continue care with tools, follow-up services, and resources to support your well-being.

Stay connected and informed

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