Support your team–and yourself

Access confidential EAP resources designed to help USPS leaders navigate challenges, support employees, and build stronger, healthier teams.

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Counseling

Support for the challenges you face

As a USPS leader, you play a critical role in your team’s well-being. Whether managing change, addressing concerns, or leading daily operations, EAP is here to support you.

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How the EAP supports leaders:

  • Prepare for and respond to critical incidents

  • Consult on employee behavior and performance concerns

  • Recognize signs of stress, burnout, and mental health needs

  • Strengthen team morale and confidently refer employees to EAP

Resources designed for leaders

EAP offers practical tools and expert guidance to help you lead effectively, support your team, and respond to complex workplace situations.

New to leadership support? Start here

Getting support is simple. EAP offers confidential guidance and tools to help you lead effectively and support your team—at no cost.

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What you need to know:

  • Available to USPS supervisors, managers, and leaders
  • 100% free through your EAP benefits
  • Confidential and independent from USPS
  • Flexible, situational support—no long-term commitment required

Get support in 3 simple steps

  • call
    STEP 1

    Call 800‑327‑4968 (800‑EAP‑4YOU) TTY: 711

    Speak confidentially with an EAP professional anytime–24/7.

  • calendar
    STEP 2

    Schedule a session

    Share your situation. Get guidance tailored to your needs.

  • headphone
    STEP 3

    Get started

    Take action with tools, strategies, and ongoing support when needed.

What to expect

Support for tough situations

EAP helps you navigate sensitive situations with confidence—whether you’re addressing performance concerns, supporting an employee, or managing a crisis.

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We help leaders:

  • Understand situations and underlying factors
  • Approach conversations with confidence and clarity
  • Know when and how to refer employees to EAP
  • Follow up appropriately while respecting boundaries

Frequently asked questions

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Counseling

Get confidential, short-term counseling from licensed professionals who can help you manage stress, anxiety, relationships, work challenges, and other personal concerns.

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Rapid support and guidance to help teams respond to and recover from workplace incidents.

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Workplace & Career

Employee and Labor Relations

The USPS Employee and Labor Relations Manual (ELM) highlights EAP as part of its commitment to a supportive workplace, offering confidential resources for personal and work challenges.

Learn more
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